Northwoods HVAC LLC Privacy Policy & SMS Terms and Conditions
Effective Date: September 22, 2026
Last Updated: October 19, 2026
Northwoods HVAC LLC respects your privacy. This policy explains how we collect, use, and protect personal information, along with the terms that apply to our text messaging program.
Business Information
Northwoods HVAC LLC
1336 Maine St, Poland, Maine 04274
Phone: 207-223-7774
Email: info@northwoodshvac.com
Website: https://northwoodshvac.com
Privacy Policy
Information We Collect
We may collect information you voluntarily provide when requesting an estimate, scheduling an appointment, receiving services, making a payment, or contacting us, including:
Name, phone number, and email address.
Service and billing addresses.
Appointment and scheduling information.
Equipment information and service history.
Estimate, invoice, and payment-related information.
Customer communications.
SMS consent records and communication preferences.
How We Use Information
We use customer information to provide requested HVAC services, manage appointments, prepare estimates and invoices, process payments, maintain business records, answer questions, and operate our business.
Our SMS program is limited to these message types:
Conversational/customer support.
Appointment reminders.
Message frequency varies.
Information Sharing
We do not sell or rent customer personal information.
We may share limited information with service providers as necessary to perform services on our behalf, such as scheduling, payment processing, business software, and communications delivery. These providers may use the information only as necessary to perform those services.
We may also disclose information when required by law or reasonably necessary to protect our rights, property, customers, or others.
Mobile Information and SMS Consent
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own use. We may provide access to service providers that support the delivery of our messaging program, solely as necessary to perform services on our behalf.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information and limit access to those who need it for authorized business purposes. No electronic storage or transmission method is completely secure.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, meet legal and accounting obligations, and resolve disputes.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, or to update your communication preferences. Some records may need to be retained for legal, tax, accounting, contractual, or warranty purposes.
To stop receiving text messages, reply STOP or CANCEL.
SMS Terms and Conditions
Program Name
Northwoods HVAC LLC SMS Program.
Message Types
By opting in, you agree to receive text messages from Northwoods HVAC LLC at +12072237774 limited to:
Conversational/customer support.
Appointment reminders.
Conversational/customer support messages include responses to your questions and assistance with your requests. Appointment reminders concern your scheduled HVAC appointments.
Message Frequency
Message frequency varies.
How to Opt In
To sign up, text START to +12072237774 after reviewing the SMS program disclosures and these Privacy Policy & SMS Terms and Conditions.
Providing your phone number alone does not enroll you in recurring text messages. Consent to receive text messages is not a condition of purchasing goods or services.
Message and Data Rates
Message and data rates may apply. Contact your wireless provider for information about your messaging plan.
How to Opt Out
Reply STOP or CANCEL to any text message from Northwoods HVAC LLC to unsubscribe. You may receive one confirmation message acknowledging your request. No further messages will be sent through this program unless you opt in again.
To rejoin, text START to +12072237774.
Help and Customer Support
Reply HELP for assistance, call 207-223-7774, or email info@northwoodshvac.com.
Message Delivery
Message delivery depends on your wireless provider and network availability. Carriers are not liable for delayed or undelivered messages.
Privacy
Your information is handled as described in the Privacy Policy above. Our Privacy Policy & SMS Terms and Conditions are available at:
https://www.northwoodshvac.com/terms
Changes to This Policy and These Terms
We may update this policy and these terms as our practices or requirements change. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
Northwoods HVAC LLC
1336 Maine St, Poland, Maine 04274
Phone: 207-223-7774
Email: info@northwoodshvac.com
Website: https://northwoodshvac.com
For SMS assistance, reply HELP. To unsubscribe, reply STOP or CANCEL.