Northwoods HVAC LLC Privacy Policy & SMS Terms

Effective Date: September 22, 2026

Northwoods HVAC LLC respects your privacy and is committed to protecting the personal information of our customers. This Privacy Policy explains what information we collect, how we use and protect it, and your choices regarding communications from Northwoods HVAC LLC.

Business Information

Northwoods HVAC LLC
Maine
Phone: 207-223-7774
Website: https://northwoodshvac.com
Email: [Insert Business Email]
Business Address: [Insert Business Address]

Information We Collect

Northwoods HVAC LLC may collect personal information that you voluntarily provide when requesting service, scheduling an appointment, requesting an estimate, completing a form, making a payment, or communicating with us.

Information we may collect includes:

  • Name

  • Phone number

  • Email address

  • Service or billing address

  • Appointment and scheduling information

  • Estimates, invoices, and payment-related information

  • Equipment and HVAC system information

  • Service and installation history

  • Communications between you and Northwoods HVAC LLC

How We Use Your Information

We may use your information to:

  • Schedule and manage HVAC service appointments and installations

  • Send appointment confirmations and reminders

  • Communicate regarding estimates, jobs, service calls, and project updates

  • Send invoices, payment reminders, and other account-related communications

  • Respond to customer questions and provide customer support

  • Maintain service and equipment records

  • Provide information regarding our HVAC services

  • Send promotional or marketing communications when you have provided appropriate consent

  • Operate and improve our business and customer service

SMS/Text Messaging

When you provide your mobile phone number and consent to receive text messages from Northwoods HVAC LLC, you may receive SMS messages related to your relationship with us.

Messages may include appointment confirmations and reminders, technician or scheduling updates, service updates, estimates, invoices, payment reminders, customer support messages, and promotional messages when applicable.

Message frequency varies depending on your service activity and interactions with Northwoods HVAC LLC.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing goods or services from Northwoods HVAC LLC.

Opting Out

You may opt out of SMS messages at any time by replying STOP to a message from Northwoods HVAC LLC. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.

To begin receiving messages again, you may contact Northwoods HVAC LLC or opt in again where available.

Help

For assistance with text messages, reply HELP or contact Northwoods HVAC LLC at 207-223-7774.

Mobile Information and Third-Party Marketing

Northwoods HVAC LLC does not sell, rent, or share customers' mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information will not be shared with third parties for marketing purposes.

Information may be provided to service providers that assist Northwoods HVAC LLC in delivering services or communications, such as scheduling platforms, telecommunications providers, payment processors, or other technology providers. These providers may only use the information as necessary to provide services on our behalf.

SMS opt-in data and consent will not be shared with third parties for their own marketing purposes.

Sharing of Other Information

Northwoods HVAC LLC may share limited customer information with trusted service providers when reasonably necessary to operate our business, process payments, provide requested services, maintain business systems, or comply with legal requirements.

We do not sell customer personal information.

We may disclose information when required by law or when reasonably necessary to protect the rights, property, or safety of Northwoods HVAC LLC, our customers, or others.

Data Security

Northwoods HVAC LLC takes reasonable administrative, technical, and organizational measures to protect customer information.

We use systems and services designed to safeguard personal information and limit access to individuals and service providers who need the information for legitimate business purposes.

While we take reasonable steps to protect customer information, no electronic storage or transmission method can be guaranteed to be completely secure.

Data Retention

We retain customer information for as long as reasonably necessary to provide services, maintain business and service records, meet legal or accounting requirements, resolve disputes, and operate Northwoods HVAC LLC.

Your Choices and Rights

Customers may contact Northwoods HVAC LLC to:

  • Request access to or correction of their contact information

  • Update inaccurate information

  • Request deletion of information where applicable

  • Change communication preferences

  • Opt out of marketing communications

Certain records may need to be retained when required for legitimate business, tax, accounting, warranty, contractual, or legal purposes.

Changes to This Privacy Policy

Northwoods HVAC LLC may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable requirements.

Updates will be posted on our website with a revised effective date.

Contact Us

Questions or requests regarding this Privacy Policy or your personal information may be directed to:

Northwoods HVAC LLC
Phone: 207-223-7774
Website: https://northwoodshvac.com
Email: [Insert Business Email]
Address: [Insert Business Address]

For SMS assistance, reply HELP. To stop receiving SMS messages, reply STOP.